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   After Tom's stint in the building and remodeling field after the Food Business, he went to school to become a software programmer. Immediately after graduating, he went into everything else computers can do instead of programming. He has experience in Hardware, Consulting, Tech Support, MIS, IT, Shipping & Receiving, Product Management, and also in Quality Assurance where he managed a crew of 12-20 testers.

   During his 7 years in Tech Support, Tom wrote 4 manuals, designed and programmed 3 software help files all of which helped bring out his Tech Writing skills. These skills have come in very handy throughout all of his careers. Throughout the years, Tom has put together a team of tech writers that are on call at a moment's notice.
 

Here is a list of Documents that we can Tech:

  • Dissertation
  • Training Manuals
  • Books
  • Product Directions
  • Catalogs
  • Magazines
  • Newspapers
  • Documents of any kind
  • Website Content and Usability
  • Localization to Other Languages

  • Here are a few of our clients:

  • International MicroComputer Software Inc.
  • Software Toolworks
  • Mindscape Software
  • Broderbund Software
  • The Learning Company
  • Mattel Interactive
  • Doc Masters
  • Numerous personal clients
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    Quality Assurance
       During Tom's life in Technical Support, he gathered many skills in testing software and products. After Product Management, he moved into the Quality Assurance Department at Mindscape, a software development company. Running a crew of 12-20 testers, writing reports, analyzing spreadsheets, creating and implementing Test Plans and lots of meetings, QA Testing became a way of life for Tom.

       These skills have now become a part of his being and have really helped take all the projects he is involved in to the highest level of quality in an easy and smooth manner. He can see the big picture and knows what to expect down the road. Most of the Tech Writers Tom has on call are also Quality Assurance Testers.
     

    Here is a list of services we can provide:


  • Test Products against their Manuals
  • Test Help Files against the Product
  • Test Software on both PC and Mac
  • Create Test Plans for any product
  • Create and Test Spreadsheet Analysis
  • Test Websites for Content and Usability

  • Here are a few of our clients:

  • International MicroComputer Software Inc.
  • Software Toolworks
  • Mindscape Software
  • Broderbund Software
  • The Learning Company
  • Mattel Interactive
  • Adobe